Manufacturer
RWD
800~1000
1000000-1000000
2002
20% - 30%
15000
6,000+
1,000+
11,000+
2300+
If you want to know more product information, or the latest quotation, you can contact us at any time, we will do our best to provide more services.
86--400- 966- 9516
As a world's leading manufacturer of scientific equipment company, RWD Life Science (referred as RWD), is committed to provide high-quality and cost-effective laboratory instruments to researchers, and animal medical equipment to veterinarians worldwide.
The product solutions range from animal surgery and modeling, neuroscience research, animal behavior research, cell and molecular biology, microcirculation monitoring, pathological diagnosis, and animal healthcare. Since 2002, RWD, headquartered in China with a branch in the USA, has successfully provided products and services to over 100 countries and regions. We have served 6,000+ universities, 1,000+ research institutes, 2,300+ hospitals, and 11,000+ veterinary clinics, gaining constant trust and support from global customers.
Looking into the future, we shall adhere to the core values of quality, integrity, responsibility and contribute to the advancement and development of pre-clinic and medical clinic applications.
RWD originated from the phonetic translation of the word "Reward", representing the desire to "give back to society". “Reward” is not only the initial intention of the creation of RWD but also the continuous goal of us.
We firmly believe that scientific instruments company should take the lead in promoting continuous learning within the medical science industry. Therefore, apart from being a product provider, we have established the RWD Academy to share supplementary knowledge about laboratory technology. Today, we have launched many cutting-edge seminars, workshops and valuable content to drive industry development.
We aim to contributing wisdom and strength to enhance the quality of life and become a world-class leading enterprise in the life science industry.
We strive to successfully provide customers with reliable solutions and services in life science, animal health, and medical devices fields.
We adhere to the customer-oriented spirit, the values of quality, integrity, responsibility, and determination and strive to successfully provide customers with reliable solutions and services in life science, animal health, and medical devices fields.
Our company is customer-oriented and operates around teamwork, scientific management, and continuous improvement.
| 2002: The company was founded in Shenzhen, China. |
| 2004: Launched China’s first self-developed “Stereotaxic Instrument”. |
| 2006: Products have been delivered to customers worldwide. |
| 2011: Develop global marketing strategies and officially register the “RWD” trademark in the USA and China. |
| 2013: Established the “USA Branch”, the very first overseas branch, and fully entered into the overseas market. |
| 2014: Awarded the “National High-tech Enterprise” credential. Launched the veterinary diagnosis and treatment solution, foraying into the animal healthcare industry. |
| 2015: Has provided products and services to customers across more than 100 countries and regions. |
| 2016:Launched the “RWD Basic Medicine Scholarship” for promoting talent training in the industry. |
| 2018: Launched molecular and cellular product lines and introduced cellular and molecular biology research solutions. Global sales revenue increased by more than 50% for three consecutive years. |
| 2019: Launched Rotary Microtome for pathological diagnosis, entering the medical devices field. |
| 2021: Selected as the one of “Top 100 Innovative Enterprises in Shenzhen”. |
| 2023~now: Launched R650 Anesthesia machine, High-Speed Benchtop Refrigerated Centrifug, qTouch Western Blot Imager |
Within the warranty period and scope, the maintenance of the hardware and software failures is free of charge. If it is necessary to return to the factory for maintenance, RWD shall pay the round-trip freight and customs clearance fee for the equipment or components.
Products returned to the factory for maintenance beyond the warranty period, the customer shall bear the corresponding cost of accessories, round-trip freight, customs clearance and tax declaration.
RWD could provide life-long technical support for the products sold.
After receiving the maintenance demand or technical consultation, the customer service staff will reply within 24 hours on working days and give the solution within 48 hours.
RWD could provide remote technical support for installation and reparation per reasonable request and extra on-site training that distributor shall bear the travel expenses.
The Distributor shall assist RWD in the installation, training, after-sales service and maintenance for the Products sold to End User.
We are constantly looking for ways to improve our products and serve our customers better. Please contact us if you have any questions about our service, or if you would like to give us any feedback.
Contact us by email. Our service team and technical engineer will reach out you shortly.
Email:service@rwdstco.com
